Privacy Policy

Last Updated: September 5, 2026

At Ayotgc, we respect your privacy and are committed to protecting the personal information you provide when using our website or purchasing our products.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.

1. Information We Collect

When you visit our website, place an order, contact us, or interact with our services, we may collect information such as:

• Full name

• Billing and delivery address

• Email address

• Telephone number

• Order and transaction information

• Product and purchase details

• Information you provide when contacting customer support

• Technical information such as IP address, browser type, device type, and website usage information

We only collect information that is reasonably necessary to provide our products and services, process orders, provide customer support, prevent fraud, and operate our website.

2. How We Use Your Information

We may use your personal information to:

• Process and fulfil your orders.

• Arrange delivery of purchased products.

• Process payments through our payment providers.

• Communicate with you about your orders.

• Respond to customer service enquiries.

• Handle returns, refunds, exchanges, and complaints.

• Maintain and improve our website and services.

• Detect and prevent fraud, abuse, and unauthorised transactions.

• Comply with applicable legal and regulatory requirements.

• Measure and improve the effectiveness of our advertising and marketing activities.

We do not use your personal information for purposes unrelated to the services we provide unless we have a lawful basis to do so.

3. Payment Information

Payments may be processed by third-party payment providers.

Ayotgc does not intentionally store complete payment card details on its own systems. Payment information is handled by the relevant payment provider in accordance with its own privacy and security policies.

You should never send complete payment card information to us by email or through customer support.

4. Sharing Your Information

We may share necessary personal information with trusted third-party service providers that help us operate our business, including:

• Payment processors

• Delivery and shipping providers

• Website hosting and technology providers

• Customer service providers

• Fraud prevention and security providers

• Analytics and advertising service providers

These providers receive only the information reasonably necessary to perform their services.

We do not sell, rent, or trade your personal information to third parties.

5. Google and Advertising Services

We may use services provided by Google and other advertising or analytics providers to understand website activity, measure advertising performance, and improve our marketing.

These services may use cookies, pixels, tags, or similar technologies to collect information about interactions with our website.

Where required by applicable law, we will request the appropriate consent before using cookies or sharing personal information for advertising or measurement purposes.

Google may process information in accordance with Google's applicable privacy policies and terms.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly.

• Remember preferences.

• Understand how visitors use our website.

• Improve website performance.

• Measure advertising and marketing effectiveness.

• Provide relevant advertising where permitted.

You can manage or disable cookies through your browser settings. Some website features may not function correctly if certain cookies are disabled.

Where legally required, non-essential cookies will only be used after obtaining the appropriate consent.

7. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

Our website and checkout processes use appropriate security measures, including HTTPS/SSL encryption where personal or payment information is transmitted.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

8. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Certain information may need to be retained for longer periods where required for accounting, tax, legal, fraud-prevention, dispute-resolution, or regulatory purposes.

When information is no longer required, we will take reasonable steps to delete or securely dispose of it.

9. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you.

• Request correction of inaccurate information.

• Request deletion of information where legally applicable.

• Request restriction of certain processing.

• Object to certain uses of your information.

• Withdraw consent where processing is based on consent.

• Request information about how your personal information is used.

To exercise a privacy right, please contact us using the details below.

10. Marketing Communications

If you choose to receive marketing communications from us, we may use your contact information to send promotional emails or other marketing messages.

You may unsubscribe from marketing communications at any time by using the unsubscribe option included in the relevant message or by contacting us.

Transactional communications, such as order confirmations, delivery updates, and important service messages, may still be sent when necessary to fulfil your order or provide our services.

11. Children's Privacy

Our website and products are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take reasonable steps to delete it.

12. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their privacy policies before providing them with personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements, or privacy practices.

The updated version will be posted on this page with a revised "Last Updated" date.

14. Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Ayotgc

Address:
2 Zamek Close
Bournemouth, England
BH11 9EP
United Kingdom

Email: jasonmyersyo471@gmail.com

Phone: +44 7700 900981