Terms of Service

Last Updated: September 5, 2026

Welcome to Ayotgc. These Terms of Service govern your use of our website and the purchase of products from Ayotgc.

By accessing our website or placing an order, you agree to these Terms of Service. Please read them carefully before making a purchase.

1. About Ayotgc

Ayotgc is an online retailer offering products for purchase through our website.

Our contact details are:

Ayotgc
2 Zamek Close
Bournemouth, England
BH11 9EP
United Kingdom

Email: jasonmyersyo471@gmail.com
Phone: +44 7700 900981

2. Website Use

You agree to use our website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities.

• Attempt to gain unauthorised access to our website or systems.

• Interfere with the operation or security of the website.

• Provide false or misleading information when placing an order.

• Use our website in a way that could damage our business, customers, or services.

We reserve the right to restrict or terminate access to the website where necessary to protect our website, customers, or business.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and availability displayed on our website are accurate and up to date.

However, minor variations in product appearance, colour, packaging, or specifications may occur where appropriate.

If we discover a material error in a product description, price, availability, or other important information after you have placed an order, we will contact you and provide an appropriate solution.

4. Prices and Payment

All prices displayed on our website are shown in the applicable currency and include any taxes or charges that we are legally required to include.

The total price payable will be displayed before you complete your purchase.

Payment must be successfully authorised before an order can be processed.

We use third-party payment providers to process payments securely. We do not intentionally store complete payment card details on our own systems.

5. Placing an Order

When you place an order through our website, you are making an offer to purchase the selected products.

After placing an order, you may receive an order confirmation by email.

An order confirmation does not necessarily mean that the order has been accepted if there is an issue with product availability, payment, pricing, or other material information.

If we are unable to fulfil an order, we will notify you and, where payment has already been taken, arrange an appropriate refund.

6. Order Cancellation

If you wish to cancel an order before it has been dispatched, please contact us as soon as possible at:

Email: jasonmyersyo471@gmail.com
Phone: +44 7700 900981

We will make reasonable efforts to cancel the order before dispatch.

If the order has already been dispatched, our Return & Refund Policy will apply.

Nothing in these Terms affects any cancellation rights you may have under applicable UK consumer law.

7. Delivery

We will provide applicable delivery information, estimated delivery times, and delivery charges during the purchasing process or on our website.

Delivery times are estimates and may occasionally be affected by circumstances outside our reasonable control, including carrier delays, severe weather, customs procedures, or other unforeseen events.

If there is a significant delivery issue, please contact us using the contact details above so that we can assist you.

8. Returns and Refunds

Our returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms of Service.

Our Return & Refund Policy explains:

• The applicable return period.

• Eligibility requirements.

• How to request a return.

• Return shipping responsibilities.

• Refund processing procedures.

• Treatment of damaged, defective, or incorrect products.

• Cancellation procedures.

Nothing in our Return & Refund Policy or these Terms is intended to limit rights that cannot legally be excluded under applicable UK consumer protection law.

9. Faulty, Damaged or Incorrect Products

If you receive a product that is faulty, damaged, or different from the product you ordered, please contact us promptly.

We may request information such as your order number, photographs, or other reasonable evidence to help us investigate the issue.

Where the issue is confirmed, we will provide an appropriate remedy in accordance with applicable consumer law and our Return & Refund Policy.

10. Intellectual Property

Unless otherwise stated, the content on this website, including text, graphics, logos, images, design elements, and other materials, is owned by or licensed to Ayotgc.

You may not reproduce, distribute, modify, copy, publish, or commercially exploit our website content without our prior written permission, except where permitted by law.

11. Third-Party Services and Links

Our website may use third-party services, including payment processors, delivery providers, analytics services, and advertising platforms.

We may also provide links to third-party websites.

Third-party services and websites are subject to their own terms and policies. Ayotgc is not responsible for the content, availability, security, or privacy practices of third-party websites that we do not operate.

12. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be available, uninterrupted, or free from errors.

We may temporarily suspend or modify the website where necessary for maintenance, security, technical improvements, or other operational reasons.

13. Limitation of Liability

Nothing in these Terms limits or excludes liability where doing so would be unlawful.

Subject to applicable law, Ayotgc will not be responsible for losses that are not reasonably foreseeable or that arise from circumstances outside our reasonable control.

Nothing in these Terms affects your statutory consumer rights.

14. Events Outside Our Control

We will not be responsible for delays or failures caused by circumstances outside our reasonable control, including natural disasters, severe weather, strikes, transportation disruptions, government actions, internet or telecommunications failures, or other unforeseen events.

Where possible, we will inform affected customers and take reasonable steps to minimise the impact.

15. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, services, or legal requirements.

The latest version will always be published on this page, together with the updated date.

Your use of the website after changes are published means that the updated Terms will apply to future use of the website and purchases.

16. Governing Law

These Terms of Service are governed by the laws applicable in the United Kingdom.

If you are a consumer, you may also have mandatory consumer protection rights under the laws applicable to you, and nothing in these Terms is intended to remove or restrict those rights.

17. Contact Us

If you have any questions about these Terms of Service, an order, or our services, please contact us:

Ayotgc

2 Zamek Close
Bournemouth, England
BH11 9EP
United Kingdom

Email: jasonmyersyo471@gmail.com
Phone: +44 7700 900981